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I recently had an outstanding experience with a CCTV and alarm system installation, and I can't express enough how pleased I am with the entire process. From start to finish, the team's professionalism and coordination were impressive.
The technician, Les, was particularly commendable. He not only installed the system efficiently but also took the time to explain how everything worked, ensuring I felt comfortable and knowledgeable about my new setup. He helped me set up passwords and answered all my questions patiently, which gave me peace of mind.
Additionally, Alecia from the office was fantastic in keeping me informed about the installation schedule. Her proactive communication made the process smooth and stress-free.
Overall, I highly recommend this team for anyone considering a CCTV and alarm system installation. Their dedication to customer service and technical expertise truly set them apart. Thank you for a job well done!
Stephen Lewis
2024-09-23
Trustindex verifies that the original source of the review is Google.
I’ve been working with Security Monster for nine years in my role as a director of security for an Oregon-based business and can’t recommend them highly enough. Ryan, the owner, is incredibly knowledgeable about security technology and always takes the time to provide the best solutions for your specific needs—never pushing for unnecessary upgrades or more expensive options. The entire team, from the office staff to the technicians, is professional, courteous, and prompt. Their designs are always top-notch, and the quality of the products is consistently high. If you’re looking for a reliable and honest security technology and alarm company, look no further.
Bryan Fowler
2024-07-14
Trustindex verifies that the original source of the review is Google.
Very good customer service and was very polite and was very good communication and got my work place camera system up and did it very fast and polite
Marcus McNeal
2024-07-11
Trustindex verifies that the original source of the review is Google.
They were able to resolve our issues with relative ease despite not being a customer of their product! So glad that I learned of them!
Keith Johnston
2024-07-08
Trustindex verifies that the original source of the review is Google.
The service man was very knowledgeable, friendly and efficient. It was a pleasure to work with him.
Benjamin Polonsky
2024-06-09
Trustindex verifies that the original source of the review is Google.
Security Monster recently installed a full camera system for our business. The system is robust and easy to use, and has already proved its usefulness in the first month. All the staff and technicians were helpful and informative, and the system was installed promptly. Security Monster has provided an excellent product with quality customer service. I definitely recommend them!
